Holidaymakers affected by cancelled flights CAN get refunds from Ryanair - according to MoneySavingExpert Martin Lewis. If you don't have travel insurance, you may be able to claim your money back through your credit or debit card provider. Regardless of the pandemic, regulation EU 261 still applies – if a flight is cancelled you are entitled to a refund. View our online Press Pack. Refund a Ryanair Flight via Call Center Call Ryanair customer support through their call center if you wish to request a refund for your plane ticket. Read our coronavirus live blog for the latest […] To see all content on The Sun, please use the Site Map. If you have travel insurance, it may be worth speaking to your provider but they're less likely to refund you as it should be the airline's responsibility. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. So I just got the dreaded email. To answer your question; yes, you can definitely get your refund through PayPal provided that the transaction was completed through PayPal. Ryanair have introduced a new policy for customers who are seeking a refund, but have not booked with Ryanair.com or via the Ryanair app. To start a claim, you need to contact your credit card provider directly - Which? In order to process your refund request without delay please submit/attach the below information. Yep. Best of luck, Sarah. Ryanair chief executive, Michael O'Leary erupted in anger on Monday after BBC 5 Live presenter Rachel Burden brought up complaints from listeners who said they are still waiting for refunds. Ryanair is still operating flights to countries where there are travel restrictions in place. You may have received notification of the flight cancellation via email, and you may have been offered a voucher, however, if your flight is cancelled you can apply for a refund using this link: Apply for refund here Currently, airlines still have seven days from when they cancelled your flight to refund the money. Check the terms and conditions of your policy to see what it says regarding cancellations. Passengers travelling from the UK are still covered under the same consumer rights now that it has left the EU. Unfortunately, the airline doesn't have to payout if the flight is still able to go ahead. Vouchers are quicker and easier to process and Ryanair will hope you will accept the voucher. You are only entitled to a refund from Ryanair, or any airline for that matter, if your flight is cancelled. And with the British government warning against all but essential travel around the world, millions of flights have been canceled. Ryanair have made no secret that they want you to book all of your Ryanair flights directly with them, despite the fact that many package holidays using Ryanair flights and corporate travel are booked via travel agencies. They could then choose to use them to book new flights in the future or, if they're not used within 12 months, they will be automatically exchanged for a cash refund. The government advice states: "You can only travel internationally – or within the UK – where you first have a legally permitted reason to leave home. Great. If contacting the merchant is out of the question, we could try and file a dispute case through the resolution center. Claims apply for purchases made by debit card, or by credit card for purchases under £100, and must be done within 120 days of the transaction. If you were to come across the misfortune of losing an immediate family member within 28 days of the planned flight, the airline will provide you with a full refund if you wish to abandon your flight. You could try Twitter or live chat. Many airlines are offering customers credit notes or vouchers instead of a refund if it has had to cancel flights, which you can use to book a holiday at a later date. Holidays are currently banned for the whole of England until at least mid-February due to the latest lockdown. Living for the weekend now, so I am. However, if you don’t want to accept the voucher, you can redeem your voucher for a cash refund, by submitting your booking details below – note this is only for customers who booked directly on Ryanair.com or via the Ryanair App. Customers may also request a refund by submitting a claim in writing via a dedicated refund webform, online. has a free tool that can help you do this. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Certain countries require visitors to present a negative Covid-19 test on arrival, while others demand that you quarantine for 14 days – these are not grounds for a refund. If contacting the merchant is out of the question, we could try and file a dispute case through the resolution cent I have visited more than 50 countries, as well as lots of towns and villages in Ireland. Ideal. However, due to the fact that it’s a budget airline, it is important to know if you can avail of a cancellation or refund in case you made a mistake with your booking, or you badly needed to cancel your trip. They have highlighted large UK travel sites such as Kiwi, On the Beach, Love Holidays, eDreams and Last Minute.com, rather than local travel agencies. For details on making complaints relating to departures from other EU countries, click here. Submit your flight reservation number; Confirm your relationship with the deceased; Attach suitable documentary evidence; Confirm which customers on this flight reservation require a full … By some agencies that they may be able to claim a refund with Ryanair direct, will fly... Trade names of news Group Newspapers Limited on a few occasions we have even left a few early! Move excess luggage to hand the money with canceled flights can get refunds from Ryanair or. 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